Frequenty Asked Quesitons

Q: Do I need a prescription before I come to see you?

A: CA State allows ‘direct access’ which means you can come to Longo Physical Therapy and Personal Training for any injury, movement dysfunction or pain that you may be experiencing without seeing a medical practitioner first. Depending upon the severity and complexity of your condition, you may be required to get a prescription from a doctor. We have an excellent network of professionals that we can refer you to.

Q: How much will my Physical Therapy Treatment Cost? Is there a Copay?

A: Before your Physical Therapy evaluation, we will gather all the demographic information that is needed for us to run a comprehensive review of your insurance plan, analyzing your benefits, and identifying any limitations. After verifying the current status of your plan, we’ll communicate your guaranteed coinsurance responsibility and reach agreement to ensure total transparency protecting us all from any unexpected costs along the way.

Q: I don’t have out-of-network benefits. Am I excluded from receiving Longo PT Treatments?

A: We see many patients who have an out of pocket payment plan that has been devised to match their treatment plan. We are happy to talk openly and honestly about what you need and how we can help you!

Q: Do you take health insurance?

A: We accept all major health plans that have out-of-network benefits. If you are uncertain, we offer a complete insurance plan consultation before you schedule.

Q: Why is Longo PT out-of-network? I pay my insurance premiums – so shouldn’t I just see an in-network provider?

A: The low reimbursement rates and high costs of operation in CA forces In-network providers of physical therapy to adopt a factory approach to treatment; patient overcrowding, provision delivered by unlicensed trainers, PT aides and unsupervised exercise with very limited attention from a PT. By opting out of the major networks, we are restricted by the number of patients that can use our service, but we can stay true to our treatment model. We are proud to offer high levels of care customized to your goals and needs. Embracing the one PT to one patient model of care, all locations schedule 45 min patient visits exclusively with a licensed Physical Therapist. We know that quality care delivered in a thoughtful and attentive manner will get you better faster and with less frequency/volume of visits. As an out-of-network provider, we are choosing to see one patient at a time, allowing pain relief while addressing the imbalances, weaknesses and dysfunction that is the likely cause for the pain in the first place. The luxury of time allows for education and coaching to empower our patients to reduce pain, build resilience and improve performance in the long term. This would simply not be possible under the constraints of in-network provision.

Ready to get started? Fill out this form and a member of our team will get in touch with you to help you navigate insurance benefits and financial options.